What to Expect

When you visit Footprints Podiatry, your comfort and clarity are our priority. Your appointment begins with a conversation about your symptoms, any relevant medical history and your goals for foot health. From there, your podiatrist will perform a thorough assessment of your feet, ankles and lower limbs to understand the root cause of your concern. Depending on your needs, this may include examining your gait, checking footwear, and evaluating skin, nail and structural health. After the

assessment, we’ll talk through our findings and work with you to develop a personalised treatment plan — this might include in-clinic care, home-based exercises, footwear advice, orthotic solutions or a follow-up plan. Our team are happy to answer questions at any time so you feel informed and supported every step of the way.

FAQs

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Do I need a referral to see a podiatrist?

No. You can book an appointment directly with Footprints Podiatry without a referral.
However, if your GP has given you a Chronic Care Management Plan (GPCCMP) or DVA referral, you may be eligible for a Medicare/DVA rebate.

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Does Footprints Podiatry bulk bill?

No, we do not bulk bill.
Full payment is required on the day of your appointment.
If you have a GPCCMP referral, our staff will process your Medicare claim electronically after you pay, and you’ll receive the rebate directly into your bank account.

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Can I claim through my private health fund?

Yes. We offer HICAPS on-the-spot claiming, so you only pay the gap fee at the time of your appointment (if eligible under your cover).

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What payment methods do you accept?

We accept EFTPOS, Visa, Mastercard, and cash payment.

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What should I bring to my appointment?

Referral letter (if you have one)
Health fund or Medicare card
A list of current medications
The shoes you wear most often (work, sport, walking etc.), especially if your appointment relates to pain or injury

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What is your cancellation policy?

We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel, so we can offer the time to another patient. Late cancellations or non-attendance, may incur a fee.

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Is there parking and wheelchair access?

Free onsite parking is available at our Ulverstone clinic. On street metered parking is available outside our Burnie clinic. Both of our clinics are wheelchair accessible.

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